FAQ

Where do you ship from?

All orders ship from fulfillment centers in the United States — typical delivery is 3–7 business days after 1–3 days of processing.

How much is shipping?

Standard shipping is $4.95, and it's free on orders over $50.

How do I track my order?

You'll get a tracking link by email as soon as your order ships. Tracking can take 24–48 hours to show its first update.

What's your return policy?

30 days, full refund, as long as the item is unused and in original packaging. Damaged or defective items are replaced or refunded free — see our Returns & Refunds page.

Do you ship internationally?

Not yet — US only for now.

How do I reach you?

Email support@campongo.com — we typically reply within one business day.

  • Free US shipping over $50

    Flat $4.95 below that. We ship inside the United States only.

  • 30-day returns

    Not right for your trip? Send it back within 30 days of delivery.

  • Real people, real answers

    Email support@campongo.com and a human replies, usually the same day.

10% off your first order

New to CampOnGo? Enter this code at checkout. US orders over $50 ship free, and every order is covered by our 30-day return promise.

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